Damp and Mould

Our team at the Tenant Support Helpline is dedicated to assisting tenants like you when your landlords fail to repair and fix these problems within a reasonable time. We understand the impact these issues can have on your health, well-being, and quality of life, and we are here to support you in making a compensation claim. Read on to learn more about damp and mould, and how we can help you seek justice.

Understanding Damp and Mould

What is dampness and mould?

Dampness and mould occur when excess moisture accumulates in your living space, leading to the growth of mould and the presence of unpleasant odours. It can appear as discoloured patches on walls, ceilings, or around windows, accompanied by a musty smell.

Common causes of dampness and mould in social housing

Dampness and mould can be caused by various factors, including leaking pipes, poor ventilation, structural defects, inadequate insulation, or water ingress due to external factors such as damaged roofs or faulty drainage systems.

Health risks associated with living in a damp and mould

Environment Living in a damp and mouldy environment can have serious implications for your health. It can trigger or worsen respiratory conditions such as asthma and allergies. Prolonged exposure may lead to coughing, sneezing, itchy eyes, skin rashes, and even respiratory infections.

Your rights as a tenant

In addressing these issues, as a tenant living in social housing, you have the right to a safe and habitable home. Your landlord is responsible for ensuring that your living conditions meet certain standards, including addressing dampness and mould issues within a reasonable time frame. If they fail to do so, you have the right to take action and seek compensation.

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